Privacy Policy

At Adore Sleep, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase products from us.

By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect and process the following personal information:

• Name
• Billing and delivery address
• Email address
• Telephone number
• Payment details
• Order history
• IP address and website usage information

We only collect information necessary to provide our products and services effectively.

How We Use Your Information

Your information may be used to:

• Process and fulfil orders
• Arrange deliveries
• Provide customer support
• Contact you regarding your order
• Improve our website and services
• Prevent fraud and maintain website security
• Comply with legal obligations

Where you have given consent, we may also send promotional offers or marketing communications. You may unsubscribe at any time.

Payment Information

Payments made through our website are processed securely through trusted third-party payment providers. Adore Sleep does not store full card payment details on our servers.

Sharing Your Information

We do not sell or rent your personal information to third parties.

Your information may be shared only where necessary with:

• Delivery and courier companies
• Payment processing providers
• Website and technical service providers
• Legal or regulatory authorities where required by law

All third parties are expected to handle your information securely and lawfully.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience and analyse website performance.

Cookies may be used to:

• Remember your preferences
• Improve website functionality
• Analyse visitor behaviour
• Support marketing and advertising activities

You can manage or disable cookies through your browser settings.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

While we strive to protect your data, no online transmission or storage system can be guaranteed as completely secure.

Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data where applicable
• Object to certain types of processing
• Withdraw consent for marketing communications
• Lodge a complaint with the Information Commissioner’s Office (ICO)

Requests relating to your personal information can be made using the contact details below.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfil orders and customer support obligations
• Meet legal, accounting, and tax requirements
• Resolve disputes and enforce agreements

Third-Party Links

Our website may contain links to external websites. Adore Sleep is not responsible for the privacy practices or content of third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or regulatory changes. Any updates will be published on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Company name: Adore Sleep
Address: Unit 11 County Workshops
Wood Street
Dewsbury
England
WF13 1QU
Telephone: 01924 692100
Email: adoresleepltd@gmail.com